PRIVACY POLICY

This document may be called as “the privacy notice of i4Sight Technologies/ Towerbuddy” hereinafter referred to as “i4sight technologies or Towerbuddy, we, us, our”. Whereas i4Sight Technologies / Towerbuddy is the data controller for the purpose of this notice. Nothing in privacy policy shall be interpreted in derogatory or implying any party to act in a methodology that halts the operation of privacy policy. Unless the context otherwise requires, singular words shall include plural and vice versa and in singular shall have corresponding meaning in plural to the extent of making terms of use effective, or workable. The primary interpretation shall be in strict sense except when the strict interpretation results in ambiguity, or halts the operation of terms of use or privacy policy, or results in repugnancy, in such exception, the provisions maybe interpreted harmoniously to the extent of making the terms of use effective and shall not result in any unfair derogation to the rights of either party whilst interpretation.

This document shall be read along with Terms of use and the specific provisions shall prevail over the general. We may process any personal data obtained in connection with respect to your use of and interaction with this website or any other online presence administered by us including our social media presences and our applications hereinafter shall be referred to as “Website”. For information about our use of cookies, pixels and social plug-ins, please see our Notice regarding Cookies, Pixels, Social Plug-ins. Any amendment to our Notice or privacy policy on this website or document may be posted on the Website or shall be communicated to you by email. However, as a user of the website, you shall have an equal responsibility to make note of any of the said modifications, made to this document on a timely basis. The current version of this document was last changed on 19 June 2025.

We may collect personally identifiable data that you explicitly provide to us when you undertake actions such as filling out forms of any kind, registering an account on the website, creating your user profile if that may be applicable hereinafter shall be referred to as “action”. we also collect associated information when you agree to participate in marketing promotions, requesting additional information, completing periodic survey etc. either through the website, or through our advertising and partners providing the necessary service. Such personal data may consist of all/or most of the following components: Contact information: Anything that can be used and associated with personally identifying a user such as: first, middle and last name, postal address, email address, and mobile or other telephone number. Information regarding your personal or professional interests, demographics, and experiences with our products and contact preferences; Any content (either physical or digital) such as photographs, images, comments and other content you provide. Contact information you provide about friends or other people you would like us to contact; and Information we may obtain from our third-party service providers. We collect metadata, for example details of your visits to the Website, such as location data, browser information, session data, preferences, settings, weblogs and other communication data, which we monitor during your interaction with the Website. The information referred herein shall be referred to as “personal information” and constitute to “data”. The personal information collected shall be demanded by the processing of data to the extent of necessary processing and you agree that the consent for processing personal data given by you is not void ab initio unless the law proves otherwise.

We process your personal data for the purposes indicated or arises incidental thereof at the time of collection; or for which we are required by applicable law in any / every country we are operating in such as data retention requirements of relevant data for financial reporting; or necessary for performance of contract such as purchase details; or for which we rely on other legitimate interests, which includes but not limited to: gathering market intelligence, promoting products and services, communicating with and tailoring offers to you; delivering and improving our products or services; management of customer, client, vendor and other relationships arising directly or incidental thereof, sharing intelligence with internal stakeholders, implementing safety procedures, and planning and allocation of resources and budget; monitoring, detecting and protecting the organization, its systems, network, infrastructure, computers, information, intellectual property and other rights from unwanted security intrusion, unauthorized access, disclosure and acquisition of information, data and system breaches, hacking, industrial espionage and cyberattacks; protecting and developing industry standards; sharing intelligence about individuals or concerns that may have a negative or detrimental impact; and following industry best practices; or complying with industry standards, regulators’ requirements and other requirements related to fraud prevention and anti-money laundering.

Be it that no information may be shared to any third party except with the users registered with us or by virtue of a contractual relationship. Any such information shared shall be specific to the business and limited to the requirement of the information. Such transfer of information shall be financial information and non-financial information which shall constitute to “Data”.

For the purpose of interpretation, unless the context otherwise is repugnant or requires, Purchase and transactional information if applicable: Payment information (such as your payment card number, expiration date, authorization number or security code, delivery address, and billing address); Customer service information (such as customer service inquiries, comments, conversation, and transaction history), herein shall be referred to as “Financial Information”.

For the purpose of interpretation, unless the context otherwise is repugnant or requires, personal information as construed above shall deemed to be “Non-Financial Information”.

Be it we process your personal data for the following purposes including but not limited to: your name, email address, telephone number, preferences obtained while filing the contact form may be used for answering your questions, sending information or performing other tasks you ask us to; on account of registration of account with us by you, we may process the data required to open that account such as but not limited to your name, address, password, third party account data ( for example using Facebook/ Meta), to allow your registration and management of your account. Be informed If you use our interactive features, we process the data required to use these features to allow you and manage their use, for example, your name and email-address to appear in a ranking and to send you updates regarding the online game in which you may have participated. If you are an existing customer, we may send you advertisement about our products and services using, for example, your name and postal address. If you subscribe to a service including but not limited to our newsletter by providing us with your email-address and name, then we use this data for sending you, our newsletter. If you participate in a marketing promotion, then we use the data we require from you to allow your participation, for example, to manage your invitation for an event or to determine and contact the winner of a contest. If you answer one of our queries and provide us personal data such as name, age, occupation, etc., then we use this data to analyse the query results and draw conclusions therefrom. If you consent to receive marketing information when/where prompted, then we use your data to send you promotional material(s) and other communication and administer your participation in, special events, contests, sweepstakes, programs, offers, surveys and market research, to provide advertisements to you about our products and services, to tailor your use of the Website, marketing experience, and communications according to your preferences and our terms If you interact with us on third party social networks, then we process your data for such interaction with you on these networks involved at the time of communication/interaction between two parties. When you contact us through a third-party social network, you hereby acknowledge that you shall also be subject to the terms of usage and privacy policy enforced by the said network. (For example, if you reach out to us on Meta, then you shall also be subject to the terms of use and privacy policy of Meta) We process your personal data also to comply with and enforce applicable legal requirements, our Terms of Use, relevant industry standards, contractual obligations and our policies. We process metadata to improve our website, analyse traffic pattern and Website usage, for targeted marketing, to develop and analyse statistics and demographics, or optimize our online presence and marketing efforts.

We may disclose your personal data to recipients or categories of recipients for the to use the data on their behalf under their own control hereinafter shall be referred to as “controllers”. The controllers shall mean and include our affiliates within i4Sight Technologies Group/ Joint venture partners in the countries where our services are offered or represented as indicated when we collect your personal data. We may disclose your personal data to the following recipients hereinafter shall be referred to as “processors” limited to the purpose of the execution of their obligations, which are contractually bound to adhere to an adequate level of data protection when processing your personal data such as but not limited to fulfil orders, process credit card payments, provide customer service, send postal mail and e-mail, store and process data, host websites, remove repetitive data from customer lists, analyse data, provide marketing assistance, execute customer satisfaction surveys, provide customized advertising etc.; i4sight Technologies/ Towerbuddy, our data processing centre in India/ webhosting service provider’s location. Our affiliates within i4Sight Technologies / Towerbuddy and joint venture partner Group; Our third-party service providers / partners as and if required; to an acquirer if I4Sight Technologies / Towerbuddy or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets, herein shall be referred to as “controllers”, or “processors” based on relevant course of action constituting either, term which mean and includes the above affiliates notwithstanding any other incidental meaning.

Be informed that your personal data shall be disclosed by obligation whether direct or incidental thereof to comply with any legal obligation or orders, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of i4Sight Technologies/ Towerbuddy or any member “us”, or joint venture partners, or our customers, or others.

Be informed that this includes exchanging data with other companies and organizations for the purposes of prevention of fraud and reduction of credit risk.

Be informed that your personal data is subjected to international transfer of data, including to countries that do not undertake adequate level of data protection by relevant regulatory body or law as considered by Indian/ UAE Data Protection and Information Authorities. In such instance, we ensure reasonable protection for your personal data by having the recipients adhere to binding contractual obligations in accordance with applicable standards approved by the relevant regulatory bodies or by relying on other safeguards, certifications obtained from the relevant regulatory bodies; and may consider international transfer of data policy. You are at free will to contact us for a copy of contractual and other data protection safeguards.

Be it that this Website may contain links to and from the websites of our partner networks, advertisers and affiliates and once you follow a link to any of these websites, their own privacy policies shall act notwithstanding therewith our privacy policies, hereinafter shall be referred to as “their policies” and we undertake no liability or responsibility whatsoever whether direct or incidental thereof for their policies. You are informed that you shall read through their policies before you submit any personal data.

Indian law shall be applicable for the purpose of data protection and privacy policy including but not limited to Digital Personal Data Protection Act, 2023. We accord to maintain the standards set by the General Data Protection Regulation hereinafter shall be referred to as “GDPR” and UAE standards in terms of data protection and privacy policy for the safe processing of data and transfer as referred under the relevant law. Nothing shall be interpreted in a way to derogate applicability of any relevant applicable law that effectuates jurisdiction during the cause of action. The interpretation with respect to applicable law shall be harmoniously construed in case of any repugnancy that may arise. Subject to the standards set by the applicable law for data processing, we may accord to set further standards for data protection and privacy in addition. Revocation of consent shall be subject to applicable law.

Be informed that your personal data is subject to processing and storage until you withdraw your consent for further or future processing such as but not limited to unsubscribing from our newsletter or deletion of your account with us until we are sure that you are satisfied after you have approached us including but not limited to order a service, or to ask a question, or to request information, or to make an appointment or a reservation etc. but not exceeding twelve months (12 months) from the date of last contact, unless we rely on any other justification, or have informed you otherwise, or you have given your consent for a longer retention period unless explicitly barred by applicable law; with regards to a transaction you make, or in connection with a customer service transaction for the time until the transaction is completed plus at least the warranty period to which we may add a grace period for your benefit, unless we can rely on another justification, have informed you otherwise or you have given your consent for a longer retention period; for as long as you remain our business partner plus ten years, unless we can rely on another justification, have informed you otherwise or you have given your consent for a longer retention period; for as long as applicable laws require us, such as but not limited to legal retention obligations based on bookkeeping or tax laws and regulations.

Be informed that If you wish to conclude a contract with us, including but not limited to such as if you order items or services, then we are required to obtain from you certain personal data to allow us to enter into this contract or effectuate thereafter, including but not limited to your name, business address, place of residence, payment information or contact information. Should you decide not to provide us the required information, we may not conclude this contract with you.

That if you provide any personal data of any third party, you guarantee that you have informed the third party of privacy policy and have obtained valid consent to provide the personal data as referred for the aforementioned purposes. You bear the absolute responsibility for accuracy and relevance of the data and undertake sole liability for any damage or loss, whether direct or indirect, that may arise due to non-fulfilment of this obligation. Any revocation of consent to this provision shall also be deemed to be revocation of consent to privacy policy.

These specific provisions shall be in addition to, and not in derogation of, the general provisions of Privacy Policy or the Terms of Use and shall be harmoniously construed. Be it that the specific privacy policy shall be;

1. Tower Companies

   Any information pertaining to the tower company including but not limited to legal identity; or Infrastructure and Technical specifications; or Operational and Maintenance Framework maybe shared, or stored to the extent of performing the contract or as the contract may require or pursue according to the provisions put forth in the contract.

2. Mobile Network Operators

   Any information pertaining to the Mobile Network Operators including but not limited to Technical Requirements such as frequency bands, coverage maps, power requirements; or Regulatory and Compliance Documents such as No Objection Certificates; or Site Specific Inputs; or Operational details maybe shared, or stored to the extent of performing the contract or as the contract may pursue according to the provisions put forth in the contract.

3. Original Equipment Manufacturers (OEM's )

   Any information pertaining to the OEM's including but not limited to Technical Documentation such as equipment specifications, installation manuals, environmental ratings; or Regulatory and Safety Compliance such as approvals from authorities; or commercial and operational details, credentials, maybe shared, or stored to the extent of performing the contract or as the contract may pursue according to the provisions put forth in the contract.

4. Energy Service Companies

   Any information pertaining to the Energy Service Company including but not limited to Technical Specifications such as energy efficiency metrics; or Infrastructure or Deployment Details; or Compliance Reports; or Commercial and Operational Terms maybe shared, or stored to the extent of performing the contract, or as the contract may pursue according to the provisions of the contract.

5. Landlords

   Any information pertaining to the landlord maybe shared, or stored to the extent of his proprietary right over the subject land including but not limited to the previous litigation records or history, dynamics and dimensions of the land, any incidental rights that may arise due to the land, Financial and Commercial Terms, Access and Maintenance Agreements maybe shared, or stored to the extent of performing the contract or as the contract may require or pursue according to the provisions put forth in the contract.

6. Legal Consultants

   Any information pertaining to the legal consultant including but not limited to professional experience, or accreditation to the Bar Council of the concerned state, or appropriate authority governing and recognising a legal practitioner, or data that is necessary or deemed to be necessary maybe shared, or stored to the extent of performing the contract or as the contract may pursue according to the provisions put forth in the contract.

7. Real Estate and Miscellaneous Consultants

   Any information pertaining to the Real Estate Agent, or other miscellaneous agents including but not limited to agent credentials such as ID proof, power of attorney, other miscellaneous information to the extent of agent’s power and designation maybe shared, or stored to the extent of performing the contract, or as the contract may pursue according to the provisions of the contract.

That the provisions of privacy policy are severable. In the event, any provision or condition in privacy policy shall be held void, or otherwise unenforceable by law, such prohibition, invalidity or unenforceability shall not affect the validity or enforceability of other provisions and conditions of privacy policy, and they shall be sustained.

For any questions or to exercise your rights, you may contact us as follows: Contact us: DTEC, Silicon Oasis Dubai, UAE For the contact details of our representatives or DPO respectively within the jurisdiction, please see our Representatives List. Follow us: LinkedIn

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