SMART INCIDENT MANAGEMENT PLATFORM

Smarter Incident Response Solution, Designed Beyond RMS

One intelligent incident management solution for monitoring and managing tower incidents

The Core of NetIQ

NetIQ delivers predictive network monitoring and infrastructure management by combining Real-Time Telemetry, Infrastructure Management, Predictive Network Monitoring, Predictive Maintenance, and Automated Diagnostics.

Services

Real-Time Incident Monitoring

Real-Time Incident Monitoring

Monitor and track tower incidents with incident management software from a centralized platform, providing real-time visibility into every incident.

Automated Alerts & Escalation

Automated Alerts & Escalation

Streamline incident response automation with instant alerts and automated escalation to the right stakeholders for faster resolution.

Incident Tracking & Logging

Incident Tracking & Logging

Simplify incident tracking with an incident management platform that captures, tracks, and maintains a complete record of site incidents.

Automated Incident Closure

Automated Incident Closure

Improve your incident management process with automated workflows that track resolution and close incidents once the issue is resolved.

Telegram Notifications

Telegram Notifications

Enhance incident response with real-time Telegram notifications, keeping teams and stakeholders informed about critical incidents and updates.

Pick Your Role

Mobile Operators

Gain real-time visibility into network incidents, response times, and resolution status across sites.

Monitor Now

Tower COs

Automate incident management, escalation, and SLA tracking across your entire tower portfolio.

Handle Now

Subcontractor

Receive instant incident alerts, manage assigned tasks, and track resolution from detection to closure.

Solve Now