This is the privacy notice of i4Sight Technologies / Towerbuddy ("i4Sight Technologies" /
"Towerbuddy" , "we", "us", "our"). i4Sight Technologies / Towerbuddy is the data controller for the purpose of
This Notice, together with our www.i4Sight Technologies / Towerbuddy.com/terms-of-use/, sets out the basis
on which we will process any personal data obtained in connection with respect to your use of and
interaction with this website or any other online presence administered by us including our social media
presences and our applications, (collectively referred to as "Website"). For information about our use of
cookies, pixels and social plug-ins, please see our Notice regarding Cookies, Pixels and Social Plug-ins.
We may post any changes we make to our Notice on this Website or communicate them to you by email.
website, you shall have an equal responsibility to make note of any of the said modifications, made to this
document on a timely basis.
The current version of this document was last changed on the 15th of August, 2022.
WHAT PERSONAL DATA DO WE COLLECT FROM YOU?
We collect personally identifiable data that you explicitly provide to us, when you undertake actions, such
as filling out form(s) of any kind with some examples such as a contact form, registering an account on the
website, creating your user profile (if applicable) etc. In addition to it, we also collect associated
information when you agree to participate in marketing promotions, requesting additional information,
completing periodic survey(s) etc. either through the website, or through our advertising and partners
providing the necessary service(s). Such personal data may consist of all/or most of the following
Contact information: Anything that can be used and associated with personally identifying a user such as:
first, middle and last name, postal address, email address, and mobile or other telephone number(s).
Purchase and transactional information if applicable: Payment information (such as your payment card number,
expiration date, authorization number or security code, delivery address, and billing address);
Customer service information (such as customer service inquiries, comments, conversation, and transaction
Information regarding your personal or professional interests, demographics, and experiences with our
products and contact preferences;
Any content (either physical or digital) such as photographs, images, comments and other content you
Contact information you provide about friends or other people you would like us to contact; and
Information we may obtain from our third-party service providers.
We collect metadata, for example details of your visits to the Website, such as location data, browser
information, session data, preferences, settings, weblogs and other communication data, which we monitor
during your interaction with the Website.
ON WHICH BASIS DO WE PROCESS YOUR PERSONAL
We process your personal data for the purposes indicated or obvious at the time of collection and
To which you have agreed to, for example by checking a box; or
For which we are required by applicable law(s) in any/every country that we are operating in, for example to
comply with data retention requirements regarding data relevant for financial reporting; or
Which is necessary for the performance of a contract, for example if you order items; or
For which we rely on other legitimate interests, which include:
gathering market intelligence, promoting products and services, communicating with and tailoring offers to
delivering and improving our products or services;
management of customer, client, vendor and other relationships, sharing intelligence with internal
stakeholders, implementing safety procedures, and planning and allocation of resources and budget;
monitoring, detecting and protecting the organization, its systems, network, infrastructure, computers,
information, intellectual property and other rights from unwanted security intrusion, unauthorized access,
disclosure and acquisition of information, data and system breaches, hacking, industrial espionage and
protecting and developing industry standards; sharing intelligence about individuals or concerns that may
have a negative or detrimental impact; and following industry best practices; or
complying with industry standards, regulators’ requirements and other requirements related to fraud
prevention and anti-money laundering.
FOR WHICH PURPOSES DO WE PROCESS YOUR
We process your personal data for the following purposes:
If you fill out a contact form providing your name, email-address, telephone number, preferences, etc., we
use your data for answering your questions, sending you information or performing other tasks you ask us to.
If you register an account with us, then we process the data required to open that account, for example your
name, address, email-address, password, profile picture, third party account data (if you register using
your Facebook account, for example), etc. to allow your registration and management of your account.
If you use our interactive features, we process the data required to use these features to allow you and
manage their use, for example, your name and email-address to appear in a ranking and to send you updates
regarding the online game in which you may have participated.
If you are an existing customer, we may send you advertisement about our products and services using, for
example, your name and postal address.
If you subscribe to a service like our newsletter by providing us with your email-address and name, then we
use this data for sending you our newsletter.
If you participate in a marketing promotion, then we use the data we require from you to allow your
participation, for example, to manage your invitation for an event or to determine and contact the winner of
If you answer one of our queries and provide us personal data such as name, age, occupation, etc., then we
use this data to analyze the query results and draw conclusions therefrom.
If you consent to receive marketing information when/where prompted, then we use your data to send you
promotional material(s) and other communication and administer your participation in, special events,
contests, sweepstakes, programs, offers, surveys and market research, to provide advertisements to you about
our products and services, to tailor your use of the Website, marketing experience, and communications
according to your preferences and our terms
If you interact with us on third party social networks, then we process your data for such interaction with
you on these networks involved at the time of communication/interaction between two parties. When you
contact us through a third-party social network, you hereby acknowledge that you shall also be subject to
We process your personal data also to comply with and enforce applicable legal requirements, our Terms of
Use, relevant industry standards, contractual obligations and our policies.
We process metadata to improve our Website, analyze traffic pattern and Website usage, for targeted
marketing, to develop and analyze statistics and demographics, or optimize our online presence and marketing
TO WHOM DO WE DISCLOSE AND TRANSFER YOUR
We may disclose your personal data to recipients or categories of recipients for them to use the data on
their own behalf and under their own control (controllers):
Our affiliates within i4Sight Technologies Group / joint venture partners in the countries where our
services are offered or represented as indicated when we collect your personal data.
We may disclose your personal data to the following recipients or categories of recipients acting on our
behalf and/or as partners (processors), limited to the purpose of the execution of their obligations, which
are contractually bound to adhere to an adequate level of data protection when processing your personal data
(for e.g., fulfil orders, process credit card payments, provide customer service, send postal mail and
e-mail, store and process data, host websites, remove repetitive data from customer lists, analyze data,
provide marketing assistance, execute customer satisfaction surveys, provide customized advertising):
i4Sight Technologies / Towerbuddy
Our data processing center in India / webhosting service provider’s location.
Our affiliates within i4Sight Technologies / Towerbuddy and joint venture partner Group;
Our third party service providers / partners as and if required.
We may disclose your personal data to an acquirer if I4Sight Technologies / Towerbuddy or substantially all
of its assets are acquired by a third party, in which case personal data held by it about its customers will
be one of the transferred assets.
We may disclose your personal data if we are under a duty to disclose or share your personal data in order
or to protect the rights, property, or safety of I4Sight Technologies / Towerbuddy or any member of i4Sight
Technologies / Tower group of companies or joint venture partners , our customers, or others. This includes
exchanging data with other companies and organizations for the purposes of fraud protection and credit risk
We may internationally transfer your personal data, including to countries that are not considered providing
an adequate level of data protection by the relevant regulatory bodies, for example to countries not
considered by Indian / UAE Data Protection and Information Authorities to be providing such level. In such
case, we ensure the adequate protection of your personal data by having the recipients adhere to binding
contractual obligations in accordance with applicable standards approved by the relevant regulatory bodies
or by relying on other safeguards, such as self-certifications, approved by the relevant regulatory bodies.
You may contact us for a copy of the contractual and other safeguards in place (see section 9 below).
This Website may contain links to and from the websites of our partner networks, advertisers and affiliates.
If you follow a link to any of these websites, please note that they have their own privacy policies and
that we do not accept any responsibility or liability for these policies. Please check these policies before
you submit any personal data to these websites.
FOR HOW LONG DO WE PROCESS YOUR PERSONAL
We process your personal data:
until you withdraw your consent for future processing, for example until you unsubscribe from our newsletter
or delete your account with us;
until we are sure that you are satisfied after you have approached us, e.g. to order a service, to ask a
question, to request information, to make an appointment or a reservation, etc. but no longer than twelve
(12) months after the last contact, unless we can rely on another justification, have informed you otherwise
or you have given your consent for a longer retention period;
in connection with a transaction you make or in connection with a customer service transaction for the time
until the transaction is completed plus at least the warranty period to which we may add a grace period for
your benefit, unless we can rely on another justification, have informed you otherwise or you have given
your consent for a longer retention period;
for as long as you remain our business partner plus ten years, unless we can rely on another justification,
have informed you otherwise or you have given your consent for a longer retention period;
for as long as laws require us, e.g. legal retention obligations based on bookkeeping or tax laws and
DO WE REQUIRE YOUR PERSONAL DATA?
If you wish to conclude a contract with us, for example if you order items or services, then we are required
to obtain from you certain personal data to allow us to enter into this contract, for example, your name,
business address, place of residence, payment information or contact information. Should you decide not to
provide us the required information, we may not conclude this contract with you.
WHAT ARE YOUR RIGHTS?
You have the right:
to request from us access to and rectification or deletion of your personal data;
to request us to restrict the processing of your personal data, in particular to object to the processing of
your personal data for direct marketing purposes; and
to request from us to provide you or any person or entity you appointed with a digital file of your personal
data (data portability).
You may withdraw your consent that allows us to process your personal data for the indicated purposes at any
To exercise the above rights, you may contact us as indicated below.
You also have the right to lodge a complaint with the competent authority.
CAN YOU CONTACT US?
For any questions or to exercise your rights, you may contact us as follows:
Contact us: DTEC, Silicon Oasis Dubai, UAE
For the contact details of our representatives or DPO respectively within the jurisdiction, please see our
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